Refunds and Credits
If we must cancel an event, we will try to reschedule it for a later date. If we cannot reschedule the event, or if you are unable to attend on the amended date, your payment will be refunded in full.
Except in special circumstances, if you cancel a booking for, or are unable to attend an event, workshop, seminar, or course, we cannot provide a refund. In exceptional circumstances we may be able to offer you a credit for an alternative event or program. Credits must be redeemed within three months of issue or at a later date at our discretion.
We do not offer refunds on books, magazines or other products purchased from us except where the goods are defective by fault of the publisher, manufacturer or distributor.
If you have any queries about our terms and conditions of sale, please contact us.